Contact ZXingOrg
Have a question, found a problem, or have an idea for improving our QR code and barcode tools? We would love to hear from you.
Get in Touch
Welcome to ZXingOrg. We value genuine user feedback, questions and suggestions. Whether you are experiencing a problem with our online QR decoder, barcode tools or QR generator, you can contact us directly by email.
For the best support, include a short description of the issue and, when relevant, mention the device, browser and type of QR code or barcode you were trying to process.
Why Contact Us?
- Bug Reports: Tell us when a supported QR code or barcode does not decode as expected.
- Feature Requests: Suggest useful improvements, new QR formats or interface features.
- Website Feedback: Share ideas that could make ZXingOrg easier to use on mobile or desktop.
- Partnerships: Contact us regarding business inquiries, advertising opportunities or relevant collaborations.
What to Include in a Support Email
A useful support message should briefly explain what happened. When possible, include the name of the browser, device type, the barcode or QR format involved, and the action that produced the problem.
Please do not send passwords, private Wi-Fi credentials or other sensitive information in a support email unless it is absolutely necessary.
Response Time
We review genuine user questions and support requests as promptly as possible. Response times can vary depending on the type of request, but we aim to reply within 24 to 48 hours whenever practical.
Thank you for supporting ZXingOrg. Your feedback helps us improve the tools and user experience.
Need to Scan a QR Code or Barcode?
Use the ZXing Online Decoder to decode supported QR codes and barcodes directly in your browser.
Open ZXing Online Decoder